Privacy policy

1. Our approach

zoudesign ("we") understands the importance of personal information and handles it appropriately in line with the Act on the Protection of Personal Information of Japan and other applicable laws.

2. Information we collect

When you contact us or request work, we may receive the following information.

• Your name and company or business name
• Email address, phone number and address
• Details of your inquiry or request
• Other information needed for our business with you

3. How we use it

We use your personal information only for the following purposes.

• Replying to and contacting you about your inquiry
• Quotes, proposals, production and delivery
• Invoicing and confirming payment
• Important notices about our services

4. Sharing with third parties

We do not share your personal information with third parties without your consent, except in the following cases.

• When required by law
• When needed to protect life, body or property and your consent is hard to obtain
• When we need to cooperate with national or local government work

5. Outsourcing

We may outsource part of our work, such as sending inquiry forms or managing servers. In that case, we choose providers that handle personal information properly and supervise them as needed.

6. Security

We take necessary and appropriate measures to prevent personal information from being leaked, lost or altered.

7. Access, correction, suspension and deletion

If you ask to see, correct, stop using or delete your personal information, we will respond promptly after confirming your identity.

8. Analytics and cookies

We may use analytics tools to understand how our site is used. These tools may use cookies to collect information, which does not identify you personally. You can turn off cookies in your browser settings.

9. Changes to this policy

We may update this privacy policy when laws or our services change. Changes take effect when they are posted on this page.

10. Contact

For questions about how we handle personal information, please use our contact form.

Business name

zoudesign

Location

Tsubogawa, Naha, Okinawa, Japan (the full street address will be provided promptly on request)

Representative

Sachie Koizumi